FAQs
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How do Klein'sche Felder® differ from other magnetic field therapies?
Klein’sche Felder® are a special form of static magnetic field technology characterized by a polymorphic, alternating-pole arrangement of permanent magnets. Unlike homogeneous magnetic fields, where the field lines run uniformly, Klein’sche Felder create a complex three-dimensional pattern of magnetic field gradients. These arise from the spatially alternating arrangement of north and south poles at short distances and in multiple directions. The result is an inhomogeneous magnetic landscape that exhibits locally highly varying field strengths and directions.
Frequently asked questions
Use this text to answer questions in as much detail as possible for your customers.
Frequently asked questions
Use this text to answer questions in as much detail as possible for your customers.
Frequently asked questions
Use this text to answer questions in as much detail as possible for your customers.
BIORELAX® Products
Below are some of the common questions about orders
Frequently asked questions
Which mattress size is the BIORELAX® Klein'sche Felder sleep pad suitable for?
The topper is suitable for both narrower and wider mattresses. The sleeping topper fits best on mattresses measuring 90 cm x 190 cm and 100 cm x 200 cm, as the
topper then lies completely on the mattress.
However, the mat can also be used with a mattress measuring 140 cm x 200 cm. Only the elastic straps cannot be used here. However, the topper is heavy enough, at 4.7 kg, not to slip.
Frequently asked questions
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Why isn't a different material used for the BIORELAX® Klein'sche Felder sleeping pad?
The upholstery fabric used is OEKO-TEX® certified and meets defined requirements for textile materials tested for harmful substances. The decision against hygroscopic natural fibers corresponds to the state of material selection in medical devices and clinical applications. Natural fibers can absorb and store moisture, potentially creating more favorable conditions for microbial colonization than hydrophobic functional fabrics. For this reason, a technically defined, polymer-based upholstery fabric system made of medically suitable polyester functional fabric (100%) is used. This system is characterized by controllable hygienic and functional properties, good cleaning and disinfection capabilities, and high material stability. In addition, the upholstery fabric has a liquid-repellent barrier function that reduces the penetration of moisture, for example in cases of incontinence. At the same time, the air-permeable structure supports a pleasant microclimate on the skin surface.
Frequently asked questions
Use this text to answer questions in as much detail as possible for your customers.
Frequently asked questions
Use this text to answer questions in as much detail as possible for your customers.
BIORELAX® Klein'sche Fields Insoles
Which size should I choose if I'm unsure about the size?
In this case, always choose one size larger. If the insoles are still too large, you can trim them with scissors. Trimming the toe end will not damage the insoles.
Can I cut the insoles to size if they don't fit?
Yes, the BIORELAX® Klein's Field Insoles can be easily trimmed to the required size at the toe end.
Can I also use the insoles on other body parts?
For other body parts, we recommend the BIORELAX® Klein’sche Felder Pads.
Can I wear the insoles in different shoes?
Yes, you can wear them in athletic shoes, street shoes, slippers, or, as mentioned above, in socks at night for maximum effect. For the full benefit of their positive properties, you should wear the BIORELAX® Klein’sche Felder insoles as long and as often as possible.
BIORELAX® Klein's Field Car Seat Cover
Is the BIORELAX® Klein'sche Felder car seat cover suitable for permanent and daily use?
Yes, the BIORELAX® Klein's Field Car Seat Cushion is suitable for continuous daily use and, unlike electrically powered cushions that repeatedly switch off, Klein's Field cushions work permanently throughout the entire application period. Klein's Fields do not deplete.
How should the car seat cushion be used?
For a comfortable sitting experience, we recommend placing the car seat cushion directly on your car seat and securing it. You may also use a seat cover in addition.
Which car seats is the BIORELAX® Klein'sche Felder car seat cover suitable for?
The car seat cover can be used for all common car seats. There are two buckle fasteners on the back to secure the car seat cover to the car seat.
Can I use the car seat cushion even if I have metal implants or artificial joints?
Yes, you can use the BIORELAX® Klein's Fields Car Seat Cover permanently and without restrictions, even with artificial joints or metal implants in and on your body.
Can I use the car seat cushion even if I have metal implants or artificial joints in my body?
Yes, you can use the BIORELAX® Klein'sche Felder car seat topper permanently and without limitation, even with artificial joints or metal in or on your body.

